Background
Clear background check and drug-free- He won't be cursing around you either - his mother is so proud.
In His Head
Expert training - He knows more about your compressor than he does his wife.
In His Hand
Clipboard with everything about your situation and your AC system, plus room for notes so that any future technicians will be up to speed.
On His Wrist
A watch. He responds to calls in hours, not days. He'll even come out in the evening and on Saturday.
On His Belt
In addition to the typical tools, he carries a cell phone to keep in touch with HQ, so his next house knows exactly when to expect him.
On His Shoes
Slip-on shoe covers so that nothing gets tracked inside your house. He knows you just vacuumed.
In His Truck
Enough parts to rebuild your system, so he can make any needed repairs on the spot, without needing a return visit.
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